Enhancing Customer Experience
gPlex Cloud Contact Center
gPlex contact center solution is specially designed to provide contact center owners the most reliable, scalable, feature rich contact center technology at affordable cost.
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OmniChannel
gPlex omnichannel contact center solutions allow your contact center to connect with customers on any communication channel like voice call, video call, live chat, BOT, SMS, FAX, mobile apps, social media and more.
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Fully Cloud-Based
gPlex is fully cloud-based, save costs on infrastructure and support teams with a cloud-based contact center solution. Gain access to powerful phone systems and customer support platforms for little cost with a cloud contact center solution.
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Feature Rich
gPlex is powerful feature rich solutions for call centers of any size. Whether you need cloud or premise based contact center solution gPlex® contact center solution is the most feature rich, cost effective, easy to deploy, reliable, and highly scalable system.
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Seamless Integrations
Seamlessly integrate gPlex with your business tools, including HRM, Salesforce, Billing/Charging and many others, to ensure that all customer data is available
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Feature Customization
gPlex creating great customer experiences requires a platform that enables constant experimentation and incremental iteration.
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Quick Implementation
We take pride in the swift implementation of gPlex system and its seamless integration with your existing environment.
